preserving the family unit and empowering parents
Our mandate is to keep our children with their families and in community by providing culturally safe, prevention-first services.
Together we can make a confidential plan to explore resources and support for your family.
Call us today! 1-250-378-2771
prevention-first approach to child wellness
CULTURALLY SAFE: Employ best practices in accordance with the nłeʔkepmx and syilx ways of being through applying teachings of culture & language.
RESPECTFUL: Being respectful of culture, language, and ceremony in daily practice with each child, family, and community.
COLLABORATIVE: Collaborating with other community supports and services that reflect the cultural values and beliefs of each child, youth, and family.
STRONG RELATIONSHIPS: Building strong, trusting relationships with community – helping families to embrace their culture and language and thrive.
Our four Strategic Directions reflect the needs of the communities we serve.
guided by nłeʔkepmx & syilx traditional knowledge and principles
If parents or caregivers need a break to focus on their own healing, our Community Caregivers Team can help.
Caregivers provide a young person with a home until the families can come back together.
Shifting away from the 'foster system' model, our approach focuses on supporting extended family and community members in caring for young people – ensuring family, community and cultural connections remain intact.
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Interested in becoming a Caregiver?
Call us at 250-378-2771 or 1-877-378-2773 toll-free.
providing stabilization, maintenance, and sustainability to reunify
In very rare instances, a child protection call will result in the removal of the child from their immediate family. In this case, we provide a hardworking, dedicated Child Wellness Team that strives to empower parents and reunify families.
The team consists of a Delegated Advisor, Reunification Coordinators, Youth Reunification Coordinators, and Family Service Workers.
Together, we all work to keep kids in community and connected with their families.
Once a child protection inquiry is made, Community Navigators are the first point of contact. Our Navigators can:
Through the wisdom of Elders and Knowledge Keepers, we share cultural teachings and language with children, youth, families, caregivers and staff.
Past events have included:
As part of Scwexmx Child and Family Services Society's commitment to children, young people, families, and community, we have implemented a complaint resolution process to resolve issues in a fair, honest, and open manner.
We are here to ensure that your concerns are addressed, and we encourage you to reach out if you need further assistance.
If your complaint concerns a child who may be in need of protection, please call the Helpline for Children toll-free at 310-1234. The helpline is available 24/7, and no area code is required.
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